Practice Test Pass Guarantee

We are confident that you will pass your certification exam after successfully passing our MeasureUp Practice Tests. We guarantee it.

Here's how:

Bring your hands-on experience in the technology you are testing for, and follow these easy practice steps to get ready:

If you follow this certification preparation method and fail the corresponding vendor exam twice within 90 days of your practice test purchase, we’ll give you a full refund of the practice test price which you originally purchased on

How to Claim the Guarantee:

 To make a Practice Test Pass Guarantee claim, please send the claim form, your exam score reports showing the date and score of the exams you have taken and your MeasureUp receipt to:

Scan Documents and Email to:
Mail to: MeasureUp
One Brickell Square
801 Brickell Avenue, Suite 900
Miami, FL 33131
678 356-5000

Refunds will be made to the credit card used for the purchase. If the practice test purchased was discounted or part of a bundle or combination of products, the refund will be prorated to reflect the actual purchase price of the practice test. Any promotional offers or products received at the time of purchase are forfeited with this claim. Shipping is not refundable. This refund does not apply to product extensions.

Online Practice Tests – MeasureUp will remove the practice test from your Learning Locker.
Download Practice Tests – You must uninstall or delete any copies of the product on any computer.

This policy only applies to single-user licenses of MeasureUp Practice Tests purchased directly from It is not applicable to:

* MeasureUp Practice Tests received through an Authorized Channel Partner;
* Failed exams taken before the purchase date of the applicable practice test;
* Other products sold on this website – including online courses (e-learning), assessments or CertKits.